State Utilities, Inc. respects your individual privacy. This Privacy Policy ('Policy') embodies our commitment to the protection of your privacy through adherence to fair electronic information practices. This Policy puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy.
This Privacy Policy protects your privacy by:
Informing you about:
• The types of personal information State Utilities, Inc. collects about you through its Website;
• How it collects that information;
• The general purposes for which it collects such information;
• The types of organizations to which it discloses the information;
• The choices and means by which individuals may limit its use and disclosure.
Assuring you that State Utilities, Inc.:
• Takes reasonable precautions to protect personal information from loss, misuse, unauthorized access,
disclosure, alteration or destruction;
• Implements reasonable policies and procedures to ensure that personal information is kept only for the purposes
for which it has been gathered;
• Uses reasonable measures to ensure that we have accurately and completely recorded the personal information
you have provided; and ensuring accountability to individuals who believe that State Utilities, Inc. has not complied
with these privacy principles.
How We Put Information to Good Use
We use information about you to either schedule a tune-up or ensure credit card payments securely.
We do not collect information about your or set cookies to track user traffic patterns when you visit our Website.
Your choice: "Opt-in" or "Opt-Out"
We partner with Constant Contact for Email marketing, however, you must sign-up to Join Our Mailing List, and subscribe to it by entering your email address to receive news and promotional offers. You may "opt-out" of receiving information from us simply by notifying us of your desire in accordance with the opt-out instructions contained in any information message you receive from us. Note, however, that in order to fulfill our service obligations to you, we must continue sending you notices and other important information affecting your account or services.
The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of that information. We also encrypt your transmission of sensitive information to us (e.g., credit card numbers, account passwords) in the interest of heightened privacy protection and information integrity. Transactions within our account manager and purchase flows use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. You may click the lock icon within your web browser to verify the authenticity of any or our SSL certificates.
With Whom We May Share Information
We do not share information about you with our vendors or any other third parties unless directed by you, or except in response to discovery request(s) directed to State Utilities, Inc. in any civil or criminal proceeding, provided they are not objectionable in State Utilities, Inc. sole discretion, formal requests in the form of a subpoena or court order issued in connection with civil or criminal proceedings related to services we provide, or in response to requests by law enforcement agencies when we suspect that you or your agent is using our services to cause harm or damage to us or others or adversely affect our ability to provide services to our customers.
In addition to the privacy protections that we provide, our employees, agents and business partners are independently responsible for ensuring compliance with this Privacy Policy, as described below.
Employee Accountability
Only those State Utilities, Inc. employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by a Network Solutions employee is prohibited and constitutes grounds for disciplinary action.
Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.
The Accountability of State Utilities, Inc. Vendors and Business Partners
Our trusted vendors and business partners are responsible for processing or handling some of the information that we receive. These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.
If you feel that State Utilities, Inc., or any of our agents, representatives or employees, is violating this Privacy Policy, please contact us via e-mail at privacy@stateutilities.com, by telephone at 631-226-2380, or by postal mail at:
State Utilities, Inc.
290 W. Hoffman Avenue
Lindenhurst, NY 11757-4089
Notification of Changes
We will post any changes to this Privacy Policy 30 days before their effective date so you will always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are responsible for periodically checking our web site for changes to this Privacy Policy. You may opt-out of any posted change to our collection, use or disclosure of your personal information by sending an e-mail to privacy@stateutilites.com.
Contact Us
If you have any questions regarding this Privacy Policy, please contact privacy@stateutilities.com.
